This one-day course is designed for managers,
supervisors or team leaders who have direct reports and are
responsible for
managing
the
performance
of their
staff.
As a result of attending this course, participants will be
able to:
- explain the meaning and
importance of performance management and how appraisal links
in to the business
- demonstrate the key skills in delivering effective feedback
- deal with disagreement
- set measurable objectives
- effectively document the appraisal process
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