Disciplinary skills training cannot be simply bought ‘off the shelf’ because of the complexity and organisation-specific nature of the disciplinary issues.

We will be pleased to create a course according to your specific requirements.

To do this, we will need to review and understand your HR documents:

• contracts of employment
• staff handbooks
• organisational structures
• communications protocols
• samples of disputes and explanations of 'concerns' and how these came to light.

The case studies, training notes etc would then be tailored to your in-house rule book and other circumstances, including ethnic and cultural mixes. Our trainers will provide case studies based on personal experience and the latest law reports in the UK and USA.

The following are illustrations of the sort of courses that we could deliver for you.

Illustration 1: Senior Management Overview

A hard-paced one-day tutorial outlining the latest developments in 'grievance and discipline' issues, with the aim of helping top management understand how best to get their staff to prevent and separately deal with potential and real differences, grievances, disputes and disciplinary situations in order to avoid elephant traps and grow the business.

Pre-course reading would be provided and required, as the scenarios and cases reviewed will be used to tease out learning outcomes.

Illustration 2: HR Practitioner Course

A two- or three-day in-depth examination of best practice in preventing and handling employment disputes, with particular reference to the ACAS codes and fast-developing case law in the areas of

• duty of care
• discrimination and harassment
• grievance and discipline
• investigations, mediation and preventative strategies.

The course is case-study based, will require pre-course reading and extensive role-play. Detailed notes will be provided.