This one-day workshop is suitable for beginner negotiators and those looking to refresh their existing skills. It is challenging, thought provoking, motivational and, above all, fun. It is suitable for anyone involved in negotiating internally with colleagues, or externally with customers or suppliers.

Workshop Aims

The aim of this workshop is to increase the participant’s awareness of the skills required to successfully negotiate in a range of circumstances.

Workshop Objectives

By the end of this workshop participants will be able to:

• Understand the various types of negotiation technique
• Compile information & knowledge and plan comprehensively for negotiation
• Recognise the steps of the negotiation process
• Understand & control the psychological aspects of negotiation & the exchange of information
• Choose an appropriate negotiation approach to match their style
• Understand & apply the principles of concession, compromise and mutual benefit
• Bargain, build agreement & conclude negotiations
• Practise face-to-face negotiations to reach agreement
• Develop an action plan to apply their learning back in the workplace

Participants will become more confident, assertive and motivated, effecting better working relationships and obtaining more win-win deals. The workshop will use a variety of interactive learning tools including individual exercises, small group work and plenary discussion.