People Management and Leadership is a two-day workshop for new and existing managers or supervisors who have never had any formal training or who need a refresher in managing and leading teams to achieve results. The workshop is challenging, thought provoking, motivational and, above all, fun.

Workshop Aims

The aim of this workshop is to increase the participant’s awareness of the skills required to successfully manage and lead staff.

Workshop Objectives

By the end of this workshop participants will be able to:

• Define the roles and responsibilities of a manager / leader
• Identify their own management style
• Recognise when and how to adapt their management style to suit different situations
• Identify the different management competences to develop themselves and others
• Understand the role and value of effective performance management
• Understand the motivational theories of Maslow & Herzburg and relate them to motivation in the workplace
• Develop their communication skills
• Design and deliver an effective team brief
• Describe when and how to effectively delegate
• Understand the need for providing feedback in a structured way
• Describe how and when to coach staff
• State the characteristics of an effective team and understand how teams develop
• Develop an action plan to apply their learning back in the workplace

Participants will become more confident in their ability to manage and lead teams back in the workplace. The workshop will use a variety of interactive learning tools including individual exercises, small group work and plenary discussion.